SHIPPING

Backroad Unique Shipping Policy

At Backroad Unique, we are committed to providing you with exceptional service. Please allow up to 5 business days (excluding weekends and holidays) for your items to be shipped, although it may be sooner. All orders are shipped via USPS (US Postal Service) from Monday to Friday, excluding holidays. Once your order is shipped, a tracking number will be emailed to you for your convenience.

For delivery within the USA, you can expect your package to arrive within 5-7 business days after shipment. If you paid with an e-check through PayPal, your order will be shipped only after the payment has cleared.

If you haven't received a tracking number after 3 business days, please check your junk/spam folder. If you still cannot locate it, feel free to email us with your inquiry. We are here to assist you and address any concerns or questions you may have.

Once you have received a tracking number for your order, any issues or concerns related to shipment must be handled through the U.S. Postal Service, as they have taken possession of your order. For assistance, please contact the U.S. Postal Service directly at usps.com or call (800) 275-8777.

If your shipment is marked as "DELIVERED" on the tracking information, please reach out to your local post office to address any delivery issues. Unfortunately, we are unable to correct delivery problems as they are managed solely by the U.S. Postal Service. Please contact them for any delivery-related concerns, including damage, theft, or misdeliveries.

We take pride in creating unique items. If, for any reason, you are not satisfied with your order, please send us an email, and we will make every effort to resolve the issue and ensure your satisfaction.

To ensure a smooth process, kindly select Shipping as the delivery method for all orders. We appreciate your cooperation and look forward to serving you.